Cancellation policy

Passes and memberships: renewal and cancellation

  • Passes and memberships are yearly and renew automatically at the price shown until you turn the renewal off.
  • We email you 30 days before each renewal with the date and the price.
  • Turn the renewal off any time in your account (Memberships, "Turn off renewal"), or ask us at support@hcsvoicepacks.com. It takes effect at the end of the year you have paid for, and you keep everything until then.
  • We may change the price for a future renewal. We will email you the new price at least 30 days before it applies, and you can turn off the renewal before then.
  • Packs you buy on their own, before, during or after a pass, are yours to keep.
  • Your statutory rights are not affected.